What Is a Good Uptime? Understanding the Nines
"We guarantee 99.9% uptime" sounds impressive — but what does it mean in practice? Understanding "the nines" helps you set realistic goals and read SLAs clearly.
The nines, in real downtime
- 99% ("two nines") — about 7 hours 18 minutes of downtime per month.
- 99.9% ("three nines") — about 43 minutes per month.
- 99.99% ("four nines") — about 4 minutes 20 seconds per month.
- 99.999% ("five nines") — about 26 seconds per month.
Each extra nine is dramatically harder and more expensive. Five nines requires redundancy, failover and automation most businesses don't need.
What's a realistic goal?
For most websites and SaaS products, 99.9% is a sensible, achievable target. Revenue-critical systems often aim for 99.95–99.99%.